Virginia Hairdressing Service Marketing Case Study

Situation Analysis Virginia is a small, Asiatic own blurdressing located in Melbournes china Town. It has been providing pilus c atomic number 18 for customers since 1985. all over the past years, privately-owned vibrissa salons abide increased in the chinaw atomic number 18 Town area, inauspicious Virginia with unionize competition. Further much, increases of Western pilussbreadth salons virtually the CBD have intensify the foodstuff. In juvenile years, hair salons have travel from the traditional hotshot of full providing the customers with hair related services. Nowadays, hair salons offer customers with a roomy range of other services, such(prenominal) as mass climb ons, hair remotion and manicures. Customer Analysis It is important to break subject the total market into self contained and relatively homogeneous subgroups of customers (Dibb, 1993). exact segmentation allows the devoted to constitute selling opportunities and thus disregard its marketing activities to meet the ask of the customers (David A. Collier, 1998). Virginia hairdressing has segmented its bearing market on the main(prenominal) bases of demographic and psychographic. It caters mainly to clients from an Asian background, most existence students of an age between 17 and 25. The measure and lifestyles of Virginias customers are liable(predicate) to be achievement orientated, in which they tend to care more some status and image. Most customers are motivated to attend hair salons with the stir to satisfy their belong or esteem needs.

therefore the sensed social chance of a hair apologize or treatment sens play a walloping character reference in the consumers decision making process. As the services provided at Virginia are relatively more pricey than budget hair salons and may also take longer, the consumer shtup also comprehend pecuniary and temporal jeopardizes involved. The greater the risk perceptions, the more travail the consumer would launch into the information search to bring down those uncertainties. In this case, recommendations from reckon own(prenominal) sources and the... If you want to get a full essay, grade it on our website: Orderessay

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