Case Study

Case Study

Leaders frequently face situations where conflict arises in the workplace and theyre called upon to resolve the situation.  Although conflict is not principally regarded as a positive watch it actually provide be a key opportunity to create turn that will reduce friction in the workplace.  We can receive to defuse conflict by understanding what it is and implementing some unimaginative strategies to manage . date is a natural part of the workplace experience; people do not see eye to eye on everything and often dig in and defend their positions.  Conflict arises when individuals do not see the world in the similar way.  The trap we fall into is assuming that conflict is a encounter that must be won at all be rather than viewing the situation as an opportunity to be active in a more effective direction. Managers can attain greatly by understanding that conflict is something that does not go away unless it is resolved.  Conflict signals an issue that need to be addressed.
at one time we understand that conflict is telling us there is something that needs attention in our organization, we can begin to implement a strategy to fix it.

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 The four basic components of resolving a conflict are naming the issue, understanding each someones point of view, brainstorming possible solutions to let downher and selecting a solution that the parties agree on.  These four steps allow us to figure out what is going on and work together to arrive at a mutually beneficial resolution.   get hold that each step leads into the next with each piece increase understanding between the parties in order to arrive at a win/win situation. Companies frequently find that it is the exploit of resolving the conflict which is most important for staff to contract and practice.
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